Overview
Caresify Home Care, located in Reading, Pennsylvania, is a licensed home care agency that specializes in providing non-medical in-home care. The agency is Joint Commission accredited and holds an A+ rating with the Better Business Bureau. Caresify Home Care offers a range of services, including personal care, companionship, and respite, tailored to meet the unique needs of seniors and individuals with disabilities or intellectual and developmental differences.
Services & Support
Caresify Home Care provides a variety of services aimed at enhancing the quality of life for its clients. These services include personal care assistance, companionship, and respite care. The agency focuses on delivering compassionate and professional care, ensuring that each client’s specific needs are addressed.
Care Approach & Staff
The staff at Caresify Home Care is frequently described as attentive, kind, and professional. Employees express appreciation for the supportive work environment, noting that it feels like home. However, some staff members have raised concerns regarding payroll issues, indicating that while the company is generally good, there are occasional challenges with timely payment.
Who They Serve
Caresify Home Care serves a diverse clientele, including seniors and individuals with disabilities or intellectual and developmental differences. The agency is committed to providing care that respects the dignity and unique needs of each individual.
Service Area
Caresify Home Care operates in Reading, Pennsylvania, and extends its services throughout several counties, including Berks, Carbon, Lehigh, Northampton, Luzerne, Schuylkill, York, Dauphin, Lebanon, and Lancaster.
Scheduling & Availability
While the agency aims to provide reliable scheduling, there have been reports of difficulties in communication and appointment setting, which some clients have found frustrating.
What Families Say
Families and employees have shared positive feedback about the staff’s helpfulness and approachability. Many appreciate the agency’s commitment to solving concerns, although there are mixed experiences regarding the efficiency of scheduling and payroll processes.
Room for Improvement
Some employees have noted issues with payroll that need addressing, as delays in payment have been a recurring concern. Additionally, there have been reports of challenges in communication and scheduling that could benefit from improvement.
Summary
Caresify Home Care in Reading, Pennsylvania, is dedicated to providing quality non-medical in-home care for seniors and individuals with disabilities. With a compassionate staff and a commitment to meeting client needs, the agency strives to create a supportive environment. While there are areas for improvement, particularly regarding payroll and scheduling, the overall sentiment from families and employees highlights a caring and professional approach to home care.
