Overview
Care Advantage Inc., located in Virginia Beach, Virginia, offers a range of in-home care services tailored to meet the unique needs of clients. With over 30 years of experience, the company aims to provide compassionate care through a team of licensed professionals and registered nurses. Their services include assistance with daily activities such as shopping, cooking, cleaning, dressing, and bathing, ensuring clients can remain in the comfort of their own homes.
Services & Support
Care Advantage provides a variety of in-home care services designed to support individuals in their daily lives. Their offerings include companionship and assistance with essential tasks, which are customized to meet the specific needs of each client. The company emphasizes flexibility and aims to match clients with caregivers who are best suited for their individual situations.
Care Approach & Staff
The care approach at Care Advantage is centered around a personalized experience, with an initial assessment conducted by a registered nurse to determine the appropriate level of care. While many families have praised the compassion and competence of the caregivers, there have been concerns regarding the training and preparedness of staff. Some reviews indicate that caregivers may not receive adequate in-person training, which can lead to inconsistencies in care.
Who They Serve
Care Advantage serves a diverse clientele, including seniors and individuals needing assistance with daily living activities. The agency aims to cater to the specific needs of each client, ensuring that the care provided is both effective and compassionate.
Scheduling & Availability
Several reviews highlight issues with communication and reliability in scheduling. Families have reported instances of caregivers not showing up as expected, leading to frustration and uncertainty. While some clients have noted positive experiences with scheduling, the inconsistency in service delivery can be a concern for those relying solely on Care Advantage for care.
Room for Improvement
Feedback indicates that Care Advantage could enhance its communication with clients and their families. There are multiple reports of difficulties in reaching staff members and delays in responses to inquiries. Additionally, concerns have been raised about the training provided to caregivers, suggesting that improvements in this area could lead to better overall service quality.
What Families Say
Families have shared mixed experiences with Care Advantage. While some appreciate the compassionate care provided by certain caregivers, others have expressed dissatisfaction with the company’s communication and reliability. Reports of billing issues and lack of responsiveness from management have also been noted, leading some families to seek alternative care options.
Summary
Care Advantage Inc. in Virginia Beach, Virginia, offers a range of in-home care services aimed at supporting individuals in their daily lives. While many clients have praised the compassionate nature of caregivers, concerns about communication, scheduling reliability, and staff training have been frequently mentioned. Families considering Care Advantage should weigh these factors carefully to determine if the agency meets their specific needs.
