Overview
Care Advantage Inc, located in Staunton, Virginia, offers a wide range of in-home care services tailored to meet the unique needs of its clients. With over 30 years of experience, the company provides assistance with various daily activities, including companionship, cooking, cleaning, dressing, and bathing. Their team comprises licensed professionals and registered nurses who aim to deliver a personal home care experience.
Services & Support
Care Advantage Inc provides a comprehensive array of in-home care services designed to assist individuals in their daily lives. These services include help with personal care tasks such as dressing and bathing, as well as support with household activities like cooking and cleaning. The company’s flexible approach allows them to cater to the specific needs of each client, ensuring a tailored care experience.
Care Approach & Staff
The staff at Care Advantage Inc is noted for their friendliness and dedication to clients. Many caregivers express a genuine passion for their work, highlighting their commitment to providing quality care. However, some reviews indicate challenges with management and communication, particularly regarding office accessibility and responsiveness. Staff members have reported difficulties reaching the office, often finding it unresponsive due to ongoing meetings.
Who They Serve
Care Advantage Inc primarily serves individuals in need of in-home care, including seniors and those requiring assistance with daily living activities. The company aims to support clients with varying levels of care needs, from companionship to more hands-on assistance.
Service Area
The services provided by Care Advantage Inc are available in Staunton, Virginia, and the surrounding areas, ensuring that local residents have access to the care they need.
Scheduling & Availability
Scheduling with Care Advantage Inc is described as flexible and accommodating, which is appreciated by many staff members. This flexibility allows caregivers to manage their hours effectively, although some employees have noted disparities in work hours and availability.
What Families Say
Feedback from families and staff at Care Advantage Inc is mixed. Many clients and caregivers express satisfaction with the quality of care and the personal connections formed. However, there are significant concerns regarding communication and management practices. Some staff members have reported feeling unsupported and frustrated by the lack of effective communication from the office, which has impacted their ability to provide care.
Room for Improvement
Several reviewers have highlighted issues with communication and management within Care Advantage Inc. Staff have indicated that the office is often difficult to reach, leading to frustrations regarding scheduling and support. Additionally, concerns about management practices and staff treatment have been raised, suggesting a need for improvements in these areas.
Summary
Care Advantage Inc in Staunton, Virginia, offers a variety of in-home care services tailored to meet individual client needs. While many staff members and families appreciate the quality of care provided, there are notable concerns regarding communication and management practices. Addressing these issues may enhance the overall experience for both caregivers and clients.
