Overview
Capitol View Home Health, located in Washington, District of Columbia, provides professional home healthcare services. They offer skilled nursing, therapy, and personal care delivered by experienced healthcare professionals.
Services & Support
Capitol View Home Health specializes in a range of services including skilled nursing, therapy, and personal care. Their team is composed of healthcare professionals who are trained to meet the diverse needs of their clients.
Care Approach & Staff
The agency’s staff is described by some clients as friendly and professional, indicating a commitment to providing supportive care. However, there have been reports of issues related to communication and staff turnover, with some families experiencing multiple changes in aides over a short period.
Who They Serve
Capitol View Home Health serves individuals in need of home healthcare services, including those requiring skilled nursing and personal care. Feedback suggests that the agency caters to a variety of clients, but experiences can vary significantly.
What Families Say
Feedback from families is mixed. While some clients have praised the agency for its friendly and professional approach, others have expressed serious concerns regarding communication and the handling of sensitive situations. One individual noted a troubling experience involving accusations that impacted their care, leading to dissatisfaction with the agency’s response and investigation process.
Room for Improvement
Several reviews highlighted a lack of communication and transparency, particularly regarding staff changes and the handling of complaints. Some families have noted that the agency could benefit from improving its processes to ensure better support and understanding between clients and staff.
Summary
Capitol View Home Health offers a range of home healthcare services in Washington, DC, with a focus on skilled nursing and personal care. While some clients report positive experiences with the staff, others have raised concerns about communication issues and staff turnover. Families considering this agency may want to weigh these mixed experiences when making their decision.
