Overview
Burd Home Health, located in St. Louis, Missouri, is a family-run home health care agency dedicated to providing personalized care. The agency emphasizes that the best care comes from someone who is known and trusted, which resonates with many families looking for reliable in-home support. Burd Home Health offers a unique approach by enabling families to hire their own family members as paid caregivers, addressing the growing scarcity of home health aides across the country.
Services & Support
Burd Home Health provides self-directed home care services that empower individuals and families. This model allows clients to choose caregivers they trust, which can significantly enhance the quality of care received. Families have reported positive experiences with the support they receive, highlighting the agency’s commitment to meeting their needs effectively.
Care Approach & Staff
The staff at Burd Home Health is frequently described as patient, supportive, and easy to work with. Clients have expressed appreciation for the responsiveness of their care managers, who are noted for being well-informed and attentive. This level of support fosters a welcoming environment, making clients feel valued and understood.
Who They Serve
Burd Home Health primarily serves individuals and families in need of in-home care, particularly those who prefer to maintain their independence while receiving assistance. The agency’s approach allows clients to have control over their care, which many families find reassuring.
What Families Say
Many families have shared positive feedback about their experiences with Burd Home Health. Clients appreciate the professionalism and friendliness of the staff, noting that they are always available to answer questions and address concerns. Some families have expressed gratitude for the support they receive, describing the agency as feeling like family. However, there have been some concerns regarding the hiring process, with a few families mentioning delays and difficulties in communication when trying to onboard new caregivers.
Room for Improvement
While many families have had positive experiences, some have noted challenges with the hiring process, including delays in communication and difficulties in reaching staff regarding applications. Addressing these issues could enhance the experience for families seeking timely support.
Summary
Burd Home Health in St. Louis, Missouri, is a family-oriented agency that prioritizes personalized care through self-directed services. With a dedicated staff known for their compassionate support, the agency aims to empower families to choose caregivers they trust. While many clients express satisfaction with the services provided, there is room for improvement in the hiring process to ensure a smoother experience for families in need of assistance.
