Overview
Briggs Home Health Agency, located in Norfolk, Virginia, has been providing quality in-home health care services for over two decades. This licensed, bonded, and insured agency offers a variety of 24/7 home health care services tailored to meet the needs of seniors in Norfolk City County. Their mission emphasizes delivering personalized care that supports independent living while ensuring that clients receive the necessary assistance.
Services & Support
Briggs Home Health Agency provides a range of services that include light housekeeping, medical reminders, personal care, and more. Their focus is on delivering quality home health care that accommodates the diverse needs of individuals, ensuring that each client receives the support they require to maintain their independence.
Care Approach & Staff
The agency is committed to offering exceptional care tailored to the individual needs of their clients. Many clients have expressed satisfaction with the continuity of care, noting positive experiences with their caregivers over the years. However, there have been reports of inconsistency in staff professionalism, with some clients citing unprofessional interactions with administrative staff.
Who They Serve
Briggs Home Health Agency primarily serves seniors and individuals requiring in-home health care support. Their services are designed to cater to a diverse population, ensuring that varying needs and preferences are met.
Service Area
The agency operates in Norfolk City County, Virginia, providing comprehensive home health care services to local residents.
Insurance & Billing
Briggs Home Health Agency accepts most major insurance providers, including Medicaid, which may help families manage the financial aspects of home health care.
What Families Say
Feedback from families has been mixed. While some clients have reported positive experiences, highlighting long-term relationships with caregivers and improvements in staffing, others have raised concerns about the professionalism of certain staff members, particularly in administrative roles. This has led to a varied perception of the agency’s overall service quality.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding the professionalism of front desk staff. Ensuring consistent and courteous communication could enhance the overall experience for families seeking care.
Summary
Briggs Home Health Agency in Norfolk, Virginia, has a long-standing commitment to providing quality home health care services. With a focus on personalized care and support for independent living, they serve a diverse clientele. However, feedback suggests that while many families appreciate the quality of caregiving, there are concerns about the professionalism of some administrative staff that the agency may need to address.
