Overview
Attentive Care, located in Albany, New York, is a locally owned provider of home health care services with over 45 years of experience. The agency is dedicated to delivering high-quality, ethical care that respects the rights and dignity of clients and their families. Their mission focuses on enabling clients to achieve personal, family, and community goals through compassionate support and personalized elderly care services.
Services & Support
Attentive Care specializes in in-home elderly care and non-medical home care services. Their offerings are designed to help seniors maintain independence and quality of life while receiving the support they need to stay at home comfortably.
Care Approach & Staff
The agency emphasizes a thorough training program for its staff, which many reviewers have praised. Trainees have reported that the orientation process is informative and well-structured, with instructors described as knowledgeable and supportive. Staff members are frequently noted for their friendliness and willingness to assist, contributing to a positive atmosphere for both employees and clients.
Who They Serve
Attentive Care primarily serves seniors in need of assistance with daily activities, allowing them to remain in their homes while receiving the necessary support. The agency also provides training for individuals looking to enter the personal care assistant (PCA) field.
Service Area
As a licensed home health care agency in New York, Attentive Care operates within Albany and surrounding areas, focusing on providing personalized care to local seniors.
Scheduling & Availability
While the agency offers flexibility in scheduling, some reviews indicate challenges with obtaining consistent hours and benefits for staff. Employees have expressed frustration with communication regarding available shifts and hours, which may impact those seeking full-time employment.
What Families Say
Reviews highlight a generally positive experience for both employees and clients. Many staff members appreciate the supportive environment and the opportunity to learn from experienced instructors. However, some former employees have raised concerns about management communication and the availability of hours and benefits, suggesting that potential hires should consider their specific needs and expectations.
Room for Improvement
Feedback indicates that there are areas needing attention, particularly regarding communication and the structure of leadership within the agency. Some employees have reported feeling undervalued and have encountered inconsistencies in information about benefits and scheduling, which could benefit from clearer processes.
Summary
Attentive Care in Albany, New York, is committed to providing compassionate home health care services, particularly for seniors. Their training programs for staff are well-regarded, and the agency fosters a friendly work environment. However, potential employees should be aware of some reported challenges related to communication and the availability of hours and benefits. Overall, Attentive Care aims to support both clients and caregivers in achieving their goals within a caring framework.
