Overview
At Home Staffing, located in Richland, Washington, is a locally owned and operated home health care agency founded by two registered nurses. The agency focuses on providing dependable and compassionate care to seniors and adults in the comfort of their homes. With a team that includes home care aides, certified nurse assistants, licensed practical nurses, and registered nurses, At Home Staffing offers 24/7 services tailored to meet individual client needs.
Services & Support
At Home Staffing provides a range of services designed to support clients in their homes. The agency specializes in nursing care, ensuring that clients receive the attention and assistance they require. They are also known for their flexibility in scheduling, accommodating specific requests such as shorter shifts, which is appreciated by families needing tailored care solutions.
Care Approach & Staff
The staff at At Home Staffing is frequently described as caring, compassionate, and professional. Families have noted that the nurses and aides treat clients with dignity and respect, often going above and beyond to ensure their comfort and well-being. Communication is emphasized, with staff being readily available to address concerns and provide updates on clients’ conditions. This approach fosters a supportive environment for both clients and their families.
Who They Serve
At Home Staffing primarily serves seniors and adults requiring home health care, including individuals with serious health conditions. The agency also caters to former Hanford workers eligible for EEOICPA benefits, providing specialized care for this demographic.
What Families Say
Families have expressed gratitude for the support and care provided by At Home Staffing. Many reviews highlight the compassion and dedication of the staff, with one family mentioning that the nurses treated their loved one as if they were part of their own family. However, there have been some mixed experiences, with one review noting a lack of engagement from a specific nurse. Overall, the majority of feedback indicates high satisfaction with the care received.
Room for Improvement
While many families have had positive experiences with the staff, there are a few concerns regarding the engagement level of some caregivers. One family reported that a nurse spent more time discussing personal matters rather than focusing on their loved one’s needs. This suggests an area where the agency could enhance its training or staff oversight to ensure all caregivers maintain a client-centered focus.
Summary
At Home Staffing in Richland, Washington offers compassionate and professional home health care services. With a dedicated team of nurses and aides, the agency is committed to providing personalized care that emphasizes dignity and respect for their clients. While most families report positive experiences, there is an opportunity for improvement in ensuring consistent engagement from all staff members. Overall, At Home Staffing is highly regarded for its commitment to quality care and responsiveness to client needs.
