Overview
AT Home Care Staffing, located in Richmond, Virginia, has been providing home health care services since 1996. This family-owned and locally operated agency specializes in Medicaid personal and respite care, as well as private duty services. With a commitment to maintaining client independence, AT Home Care Staffing offers customized care plans tailored to individual needs.
Services & Support
AT Home Care Staffing provides a range of services designed to support clients in their homes. These include Medicaid and respite care, private duty in-home care, and facility staffing. The agency is equipped to assist with daily activities and offers specialized services for individuals with conditions such as dementia and Alzheimer’s. Their certified home health aides are fully screened, bonded, and insured, ensuring a reliable level of care.
Care Approach & Staff
The staff at AT Home Care Staffing is frequently described as compassionate and professional. Many families have expressed appreciation for the dedication and empathy shown by caregivers, who often become like extended family members. The scheduling team is noted for their attentiveness, ensuring that clients receive the support they need promptly. However, some experiences have highlighted issues with communication and consistency, indicating that improvements could be made in these areas.
Who They Serve
AT Home Care Staffing serves a diverse clientele, including elderly individuals and those with disabilities requiring specialized care. Families have shared positive experiences regarding the care provided to their loved ones, particularly in times of transition, such as after hospital stays.
Service Area
In addition to Richmond, AT Home Care Staffing serves several areas, including Charlottesville, Fredericksburg, and the Tri-Cities region. This broad service area allows them to reach a wide range of clients in need of home health care support.
What Families Say
Families have shared mixed feedback about their experiences with AT Home Care Staffing. Many commend the caregivers for their compassion and reliability, with some expressing gratitude for the peace of mind provided during challenging times. However, there are also reports of service lapses, with some clients feeling overlooked or forgotten during the scheduling process. This inconsistency in service delivery has been a concern for a few families.
Room for Improvement
While many families appreciate the care provided, there are indications that communication and consistency could be improved. Some clients have reported feeling neglected during the scheduling process, which has impacted their overall confidence in the service. Addressing these concerns may enhance the experience for future clients.
Summary
AT Home Care Staffing offers a range of home health care services in Richmond, Virginia, focusing on personalized care for clients in need. While many families praise the compassionate and professional nature of the staff, there are areas for improvement in communication and service consistency. Overall, the agency aims to provide quality support to help clients maintain their independence at home.
