Overview
Assisting Hands Home Care Miami Dade, located in Miami, Florida, is dedicated to providing comprehensive at-home care services tailored to the unique needs of each individual. Their experienced team specializes in senior home care, in-home care, and elderly home care, ensuring that clients receive compassionate and personalized support. With a focus on well-being, safety, and comfort, Assisting Hands aims to foster a supportive environment for clients to thrive in their own homes.
Services & Support
Assisting Hands offers a variety of services designed to assist seniors and individuals in need of extra care. Their offerings include home care, respite care, hourly home care, live-in care, and medication management. Families have noted the agency’s commitment to matching caregivers with clients based on their specific needs, which has led to positive experiences during challenging times, such as post-surgery recovery or hospital discharges.
Care Approach & Staff
The care approach at Assisting Hands is characterized by a focus on compassion and personalized attention. Families have expressed appreciation for the professionalism and kindness of the staff, highlighting their responsiveness and dedication to ensuring clients receive the best possible care. The scheduling team has been particularly noted for their support during difficult transitions, helping to alleviate stress for families.
Who They Serve
Assisting Hands primarily serves seniors and individuals recovering from surgeries or medical events, such as hospital stays. Clients have included those needing assistance after hip replacements, knee surgeries, and COVID recovery. The agency is recognized for providing timely support, even in urgent situations, such as sending caregivers to hospitals shortly after a fall.
What Families Say
Families have shared overwhelmingly positive experiences with Assisting Hands, praising the care provided to their loved ones. Many have expressed gratitude for the thoughtful matching of caregivers to clients’ needs, often describing caregivers as patient and attentive. The communication from the team has also been highlighted as a significant strength, contributing to families’ peace of mind during challenging times.
Room for Improvement
While many reviews are positive, there are a few mentions of challenges related to customer service and scheduling. Some families reported last-minute cancellations of caregivers, which caused stress and concern. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Assisting Hands Home Care Miami Dade is a reliable provider of home care services in Miami, Florida, known for its compassionate and personalized approach to care. Their dedicated team strives to support seniors and individuals recovering from medical events, ensuring comfort and safety in their homes. With a commitment to clear communication and responsiveness, Assisting Hands has garnered positive feedback from families, although there is room for improvement in scheduling consistency.
