Overview
Assisting Hands Home Care, located in Altamonte Springs, Florida, offers premium non-medical home care services tailored to seniors and individuals with disabilities. The agency specializes in providing personalized and compassionate care, including assistance with daily activities, personal care, and specialized support for conditions such as dementia and Alzheimer’s. Their mission is to enhance the quality of life for their clients while ensuring their comfort and dignity.
Services & Support
The services provided by Assisting Hands Home Care include a range of non-medical support options designed to meet the unique needs of each client. They offer hourly home care, 24-hour home care, live-in care, and overnight care. Their caregivers are trained to assist with daily activities, ensuring safety and enhancing the overall well-being of clients. Families have noted the agency’s commitment to providing reliable and compassionate care.
Care Approach & Staff
Assisting Hands Home Care emphasizes a compassionate and respectful approach to caregiving. The agency takes pride in its meticulous selection and ongoing training of caregivers. Families have expressed appreciation for the staff’s attentiveness and reliability, with several reviews highlighting the strong bonds formed between caregivers and clients. Caregivers are described as understanding, kind, and dependable, contributing to a positive care experience for clients and their families.
Who They Serve
Assisting Hands Home Care primarily serves seniors and individuals with disabilities in the Altamonte Springs area. The agency is noted for its capability to cater to various needs, including those requiring assistance with daily living activities and specialized care for conditions such as dementia. Families have shared positive experiences regarding the care provided to their loved ones, emphasizing the importance of personalized attention.
What Families Say
Reviews from families indicate a mix of experiences with Assisting Hands Home Care. While some families have praised the agency for its caring and dependable staff, others have expressed concerns about reliability and communication. Positive feedback highlights specific caregivers who have made significant impacts on clients’ lives, showcasing their compassion and dedication. However, there are noted instances where families felt unsupported during critical times, leading to a need for improved reliability.
Room for Improvement
Some families have reported experiences of unreliability and poor communication with the agency. Concerns were raised about instances where clients were left without coverage, which led to dissatisfaction with the service. Addressing these issues may enhance the overall experience for families seeking consistent care for their loved ones.
Summary
Assisting Hands Home Care in Altamonte Springs, Florida, is dedicated to providing compassionate and personalized non-medical care for seniors and individuals with disabilities. While many families appreciate the quality of care and the dedication of specific caregivers, there are areas for improvement related to reliability and communication. Overall, the agency’s commitment to enhancing clients’ quality of life is evident, and with continued focus on addressing feedback, it has the potential to strengthen its service offerings further.
