Overview
Arizona Home Care and Infusion, located in Tempe, Arizona, has been providing home health care services since 1995. The agency offers a range of services including infusion therapy, nursing, pharmacy, and home care, with a focus on delivering a higher standard of care. As a family-owned and operated business, they emphasize a patient-first approach, ensuring that their clients receive personalized attention and support.
Services & Support
The services offered by Arizona Home Care include IV infusion, IV antibiotics, IV hydration, total parenteral nutrition (TPN), rehab nursing, and both nuclear and specialty pharmacy services. The agency is recognized for its commitment to integrating a skilled team of clinicians, therapists, and pharmacists to provide comprehensive support for their patients’ health needs.
Care Approach & Staff
Patients frequently commend the staff at Arizona Home Care for their professionalism, knowledge, and compassionate care. Physical therapists, in particular, have received positive feedback for their effective rehabilitation approaches, especially for patients recovering from knee and hip replacements. Many clients have noted that the therapists are not only skilled but also supportive and encouraging, which significantly contributes to the recovery process.
Who They Serve
Arizona Home Care serves a diverse range of patients, particularly those requiring post-surgical rehabilitation, including individuals recovering from knee and hip replacements. Their services cater to patients needing home health care support, including those with chronic conditions requiring ongoing therapy and medication management.
What Families Say
Reviews highlight a mix of experiences with Arizona Home Care. Many families express satisfaction with the physical therapy services, noting significant improvements in strength and mobility. For instance, one client praised their physical therapist for providing effective exercises that aided in recovery after surgery. However, some families have raised concerns about communication issues, particularly regarding order management and billing practices, indicating that there may be room for improvement in these areas.
Room for Improvement
Several reviews mention challenges related to communication and order processing. Some clients reported difficulties in receiving timely updates regarding service orders, which led to interruptions in care. Additionally, concerns were raised about billing practices, with some families feeling that costs were higher compared to other providers in the area.
Summary
Arizona Home Care and Infusion is a long-established home health care provider in Tempe, Arizona, known for its comprehensive services and patient-centered approach. While many families appreciate the quality of physical therapy and the professionalism of the staff, there are notable concerns regarding communication and billing practices that potential clients may want to consider. Overall, the agency’s commitment to care remains a strong point for many of its clients.
