Overview
Arcy at Home, located in Dallas, Texas, is a locally owned personal assistance service dedicated to providing compassionate and quality care. Their services aim to help clients remain safe and independent in their homes or communities. Arcy at Home offers both caregiver and skilled nursing services with flexible shift options ranging from 6 to 24 hours a day, all without any contract or cancellation fees.
Services & Support
Arcy at Home provides a comprehensive range of services tailored to meet the needs of their clients. These include non-medical senior home care, assistance with daily activities, companionship, transportation services, light housekeeping, and medication reminders. They also offer specialized care for clients with Alzheimer’s and dementia, ensuring that caregivers approach such situations with the necessary patience and understanding. The agency is equipped to provide hospice care and social worker support as well.
Care Approach & Staff
The staff at Arcy at Home are frequently described as compassionate, professional, and attentive. Caregivers are thoroughly vetted and trained to ensure the highest standard of care. Families have noted that caregivers not only perform their duties efficiently but also treat clients with respect and kindness. The office team is recognized for their responsiveness and willingness to address any concerns, contributing to a supportive environment for both clients and their families.
Who They Serve
Arcy at Home primarily serves seniors and individuals requiring assistance in the Dallas area and surrounding communities. Their services are designed to support those with varying needs, from daily living assistance to specialized care for chronic conditions. Families have expressed gratitude for the peace of mind that comes from knowing their loved ones are receiving quality care.
What Families Say
Families have shared positive experiences with Arcy at Home, highlighting the thoroughness of the initial evaluations and the personalized care plans developed for their loved ones. Many reviews commend the caregivers for their dedication and professionalism, noting that they are always available to answer questions and provide support. One family expressed deep appreciation for the care their father received during hospice, describing the staff as compassionate and prompt. Overall, families feel reassured by the quality of care and the accessibility of the team.
Room for Improvement
While many families have praised the service, there have been some concerns regarding communication with the office staff. A few reviews indicated instances of less-than-ideal interactions, suggesting that improvements in customer service could enhance the overall experience.
Summary
Arcy at Home stands out for its commitment to providing compassionate and personalized care in Dallas, Texas. With a wide range of services tailored to meet the needs of seniors and individuals requiring assistance, the agency has garnered positive feedback for its attentive staff and effective care plans. While there are areas for improvement in communication, overall, families appreciate the reliability and quality of care Arcy at Home provides.
