Overview
Apicon Home Health Agency, Inc., located in Round Rock, Texas, provides a range of home health care services designed to assist clients in their daily living and recovery needs. The agency focuses on delivering high-quality care, with a commitment to supporting families during challenging times.
Services & Support
Apicon Home Health Agency offers various services, including skilled nursing, physical therapy, and medical social services. Skilled nursing services are provided by licensed vocational nurses (LVNs) and registered nurses (RNs) under physician direction. Additionally, the agency employs home health aides who assist clients with personal care and daily living activities. Therapy services are supervised by qualified therapists and tailored to each client’s care plan.
Care Approach & Staff
Families have reported positive experiences with the staff at Apicon, highlighting their professionalism and dedication. Many reviews mention the helpfulness of the team, particularly in providing guidance and support when questions arise. The agency is noted for its communication, as they inform families if there are any delays or changes in the schedule, ensuring that clients receive consistent care.
Who They Serve
Apicon Home Health Agency serves a variety of clients, including those recovering from surgery or managing chronic health conditions. Families have expressed gratitude for the agency’s support during recovery periods, particularly in relation to physical therapy services.
What Families Say
Feedback from families has been mixed. While many have praised the professionalism and support provided by the staff, some reviews express serious concerns regarding safety and service quality. One family reported a distressing incident involving a staff member’s driving behavior, raising concerns about the agency’s operational standards. However, other families have shared positive experiences, emphasizing the compassionate care their loved ones received and the successful outcomes of therapy services.
Room for Improvement
There have been notable concerns regarding safety and communication practices within the agency. Some families reported incidents that raised questions about staff conduct and responsiveness. Addressing these issues could enhance the overall trust and satisfaction of clients and their families.
Summary
Apicon Home Health Agency, Inc. in Round Rock, Texas, provides essential home health care services, including skilled nursing and therapy. While many families appreciate the dedication and professionalism of the staff, there are concerns about safety and communication that the agency may need to address. Overall, the agency has a commitment to supporting clients and their families during recovery and daily living challenges.
