Overview
ApexCare, located in Sacramento, California, is a privately owned full-service in-home care agency dedicated to serving the senior community of Northern California. The agency provides a range of services, including assistance with daily living activities, personal care, light housekeeping, and meal preparation, with a focus on clients with dementia and Alzheimer’s care. ApexCare emphasizes the importance of integrity, skill, and compassion in their caregiving approach.
Services & Support
ApexCare offers comprehensive support tailored to the needs of their clients. Their services encompass assistance with Activities of Daily Living (ADLs), personal care such as hygiene and bathing, and support for clients with cognitive impairments. Families have noted the agency’s flexibility in accommodating changing care needs and schedules, ensuring that clients receive appropriate support as their conditions evolve.
Care Approach & Staff
The staff at ApexCare are frequently described as compassionate, knowledgeable, and professional. Families appreciate the agency’s commitment to maintaining open lines of communication, with 24/7 availability for addressing concerns or scheduling changes. Caregivers undergo a thorough screening process to ensure that only qualified individuals provide care, which contributes to the overall positive experiences reported by clients.
Who They Serve
ApexCare serves seniors and individuals requiring assistance with daily living, particularly those with dementia and Alzheimer’s. The agency has successfully supported families in various situations, adapting to their specific needs and providing caregivers who are a good fit for individual clients.
Service Area
While ApexCare primarily serves the senior community in Northern California, specific details regarding their full service area are not provided.
What Families Say
Feedback from families highlights the responsiveness and professionalism of ApexCare. Many clients have expressed gratitude for the care their loved ones receive, noting that caregivers are attentive and build positive relationships with clients. However, some reviews have pointed out occasional disorganization in client information management, suggesting that improvements could be made in this area.
Room for Improvement
A few families have reported challenges with caregiver consistency and organization within the agency. While many caregivers have been praised for their quality of care, there were instances of mismatched caregiver assignments. Addressing these organizational issues could enhance the overall client experience.
Summary
ApexCare has established a reputation for providing compassionate and professional in-home care services in Sacramento, California. With a focus on communication and flexibility, the agency aims to meet the diverse needs of its clients. While there are areas for improvement regarding organizational consistency, the overall feedback from families indicates a strong commitment to quality care and client satisfaction.
