Overview
Angels of Care Pediatric Home Health, located in Sherman, Texas, is a nurse-owned and operated agency dedicated to serving the special needs community. With a focus on pediatric home health services, they provide a variety of care options including private duty nursing, skilled nursing visits, and various therapies such as occupational and physical therapy. The agency prides itself on its compassionate approach and commitment to quality care, aiming to match families with the right clinicians to meet their needs.
Services & Support
Angels of Care offers a comprehensive range of services tailored to pediatric patients. Their offerings include private duty nursing, hourly nursing care, respite care, and support services. Additionally, they provide certified nursing aide programs, personal assistant services, and various therapeutic services. Families have noted the agency’s commitment to finding the right fit for their loved ones, as well as the high level of care provided by their skilled nursing staff.
Care Approach & Staff
The team at Angels of Care is frequently described as compassionate and professional. Many families appreciate the dedication of the nursing staff, who are noted for their responsiveness and ability to create a supportive environment. Staff members receive ongoing training and resources, which helps them feel prepared and confident in delivering care. The agency emphasizes a family-oriented approach, ensuring that both clients and staff feel valued and supported.
Who They Serve
Angels of Care primarily serves pediatric patients with special needs. Families with children requiring various levels of care have reported positive experiences, highlighting the agency’s ability to cater to individual needs and preferences. The staff is committed to working closely with families to ensure that each child’s unique requirements are met.
Scheduling & Availability
Families have expressed satisfaction with the scheduling process at Angels of Care. The schedulers are described as conscientious and accommodating, making efforts to ensure that both nurses and families have their scheduling needs met. This flexibility is appreciated by staff, who find it helps maintain a healthy work-life balance.
Communication
While many families have praised the communication from staff, some have noted that reaching someone on the phone can occasionally be challenging. Nonetheless, the overall sentiment is that the agency strives to maintain open lines of communication between families and care teams.
What Families Say
Families have shared positive experiences with Angels of Care, often referring to the staff as an extension of their own family. Many have highlighted the significant impact the agency has had on their children’s development and well-being. Reviews frequently mention the professionalism and dedication of the nursing staff, as well as the supportive environment fostered by the agency.
Room for Improvement
While feedback has generally been positive, some families have indicated that communication could be enhanced, particularly in terms of accessibility when trying to reach staff members by phone.
Summary
Angels of Care Pediatric Home Health in Sherman, Texas, is a dedicated provider of pediatric home health services, known for its compassionate and professional staff. With a wide range of services and a strong commitment to individualized care, the agency has built a reputation for effectively supporting families in need. While there are areas for improvement in communication, the overall feedback from families highlights a positive experience with the care and support provided.
