Overview
Amicable Healthcare, located in SeaTac, Washington, is a home care service staffing firm that has been operating since 1997. The company is licensed by the state of Washington and emphasizes a rigorous background screening process for its staff, as well as ongoing training and education. They aim to provide high-quality in-home care services tailored to meet the unique needs of their clients, with a focus on compassionate and ethical care.
Services & Support
Amicable Healthcare offers a variety of services including companions, live-in aides, certified home health aides, certified nursing aides, and registered nurses. Their staff is also available to assist with transportation to medical appointments, shopping, and other errands. The agency aims to support clients in maintaining their daily routines while ensuring their safety and comfort at home.
Care Approach & Staff
The agency promotes a care approach that emphasizes compassion and ethical practices. Reviewers have noted mixed experiences with staff professionalism. While some clients have expressed satisfaction with the care provided by specific staff members, concerns have been raised regarding the responsiveness of supervisors and the overall professionalism of the team. For instance, there have been reports of unreturned calls from supervisors and a lack of communication regarding caregiver availability.
Who They Serve
Amicable Healthcare serves a diverse clientele, including individuals with complex health needs such as those recovering from strokes or living with dementia. The agency aims to provide tailored support to meet the varying needs of its clients, ensuring that they receive appropriate care in their homes.
What Families Say
Feedback from families has been varied. Some clients appreciate the care provided, particularly highlighting the positive impact of specific caregivers and supervisors who have made efforts to foster trust and communication. However, others have reported challenges with unprofessional behavior from staff and difficulties in reaching supervisors for assistance, leading to dissatisfaction with the overall service.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness and professionalism. Clients have expressed concerns about the lack of communication from supervisors and the inconsistency in caregiver attendance. Addressing these issues may enhance the overall experience for families relying on their services.
Summary
Amicable Healthcare offers a range of in-home care services in SeaTac, Washington, with a commitment to compassionate care. While many families have reported positive experiences with specific staff members, there are notable concerns regarding staff professionalism and communication. Families considering Amicable Healthcare may want to weigh these factors when evaluating their options for home care services.