Overview
Amazing Care Home Health Services, located in Philadelphia, Pennsylvania, is a provider of quality home health care services specializing in both pediatric and geriatric care. Their mission focuses on delivering compassionate support tailored to individual needs in the comfort of clients’ homes. The agency emphasizes patient satisfaction and employs a friendly and dedicated professional staff.
Services & Support
Amazing Care Home Health Services offers a range of home health services, including pediatric and geriatric care, nursing services, and general health care. These services are designed to provide comfort and support to patients and their families. The agency is committed to ensuring that care is delivered with a high level of professionalism and compassion.
Care Approach & Staff
The staff at Amazing Care Home Health Services are frequently described as attentive, patient, and kind. Many reviews highlight the nurses as being knowledgeable and caring, contributing to a positive experience for clients. However, some families have reported challenges with the agency’s administration, indicating that communication could be improved.
Who They Serve
Amazing Care Home Health Services caters to a diverse clientele, including both pediatric and geriatric patients. Families have reported that the agency provides reliable and caring support, treating clients as part of their extended family.
Service Area
The agency serves the Philadelphia area and is committed to providing home health care across various local communities.
Scheduling & Availability
Amazing Care Home Health Services offers on-call registered nursing support on weekends, available 24/7. This flexibility aims to accommodate the varying needs of their clients.
Insurance & Billing
The agency partners with major insurance companies in Pennsylvania, including Independent Blue Cross Blue Shield, United Health Care, and Cigna, among others. They are also State and CMS certified, which may provide additional peace of mind regarding their services.
What Families Say
Reviews indicate a mix of experiences with Amazing Care Home Health Services. While many families express gratitude for the compassionate and attentive care provided by the nurses, some have voiced frustrations regarding administrative issues and communication gaps. Positive comments highlight the agency’s ability to form lasting relationships with clients, while negative feedback points to concerns about responsiveness and support from the office staff.
Room for Improvement
Some families have noted challenges with the agency’s administration, particularly regarding communication about staffing changes and responses to inquiries. Improving these aspects could enhance the overall client experience.
Summary
Amazing Care Home Health Services in Philadelphia, Pennsylvania, offers a range of home health care services with a focus on pediatric and geriatric needs. While many clients appreciate the compassionate care provided by the nursing staff, there are noted areas for improvement in administrative communication. Overall, the agency has received positive feedback for its dedicated staff and commitment to patient satisfaction.
