Overview
Always Best Care Senior Services – Home Care Services in Lexington, located in Lexington, Kentucky, offers a blend of national standards and local accessibility to provide families with peace of mind regarding their loved ones’ care. The agency is co-owned by Phillip Morgan and Sarah Diener, both of whom have extensive experience in healthcare and senior care. They emphasize reliable and compassionate service tailored to meet the unique needs of each client.
Services & Support
Always Best Care provides a range of home health care services designed to support seniors and individuals who require assistance at home. Their offerings include personalized care plans, companionship, meal preparation, and assistance with daily living activities. The agency is noted for its flexibility, offering both part-time and full-time care options, as well as respite services for family caregivers. Families appreciate the consistent communication from the agency, including regular updates after caregiver visits.
Care Approach & Staff
The team at Always Best Care is described as compassionate, professional, and well-trained. Caregivers are matched with clients based on individual needs, fostering a sense of trust and comfort. Many families have noted the attentiveness and kindness of the caregivers, who often go above and beyond in their roles. The agency’s commitment to quality care is reflected in their proactive approach to adjusting care plans as necessary and ensuring that caregivers are a good fit for each client.
Who They Serve
Always Best Care serves seniors and individuals requiring assistance in Lexington and the surrounding areas. Their services are tailored to meet the needs of clients across various health conditions, providing support that allows them to remain in their homes as long as possible. Families have reported successful transitions for their loved ones, with caregivers providing companionship and easing the challenges that come with aging.
What Families Say
Families consistently express gratitude for the care provided by Always Best Care. Reviews highlight the agency’s responsiveness and the quality of care their loved ones receive. Caregivers are frequently described as “angels” for their patience and attentiveness, especially during difficult times. Many families feel reassured by the consistent communication with the agency and appreciate the personalized attention given to their loved ones.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding caregiver training and compensation. A few reviews mention issues related to staff turnover and the qualifications of caregivers, suggesting that some families feel apprehensive about the level of training provided. Addressing these concerns could further enhance the agency’s reputation and service quality.
Summary
Always Best Care Senior Services in Lexington, Kentucky, is recognized for its compassionate and reliable home health care services. With a focus on personalized care and effective communication, the agency has built a reputation for supporting families during challenging times. While there are areas for improvement regarding caregiver training and retention, the overall feedback from families indicates a strong commitment to quality care and client satisfaction.
