Overview
Alliance Home Health Care, located in Washington, District of Columbia, is dedicated to providing home care services to residents in the area. The organization aims to deliver a wide range of professional health care services while ensuring compassionate care that prioritizes each patient’s dignity, autonomy, and comfort.
Services & Support
Alliance Home Health Care offers a comprehensive array of services designed to support individuals in their homes. Their team consists of Registered Nurses, Social Workers, Nurse Aides, and Rehabilitation Professionals, including physical, speech, and occupational therapists. These skilled professionals assist patients in transitioning from hospitals or nursing homes back to their residences, where they can receive care in a familiar and comfortable environment.
Care Approach & Staff
The organization emphasizes the importance of hiring, training, and retaining high-quality staff. However, feedback from families indicates a mixed experience regarding staff professionalism and competence. While some aides are described as very good or excellent, there are concerns about the overall management and training of staff, with reports of unprofessional behavior and a lack of adequate training for certain caregivers.
Who They Serve
Alliance Home Health Care serves a diverse range of clients in Washington, DC, including those transitioning from more intensive care settings back to their homes. Their services cater to individuals in need of various levels of health care support.
Room for Improvement
Multiple reviews highlight significant concerns regarding the management team’s professionalism and responsiveness. Families reported experiences of rudeness and a lack of accountability from administration, which detracted from their overall satisfaction with the care provided. Additionally, there are noted issues with staff training and adherence to safety protocols.
Summary
Alliance Home Health Care provides essential home health services in Washington, DC, with a team of skilled professionals. While some caregivers have received positive feedback for their compassionate care, there are notable concerns regarding management practices and staff training that may affect the overall experience for families.
