Overview
All Care Professional Home Health, Inc., located in Arlington, Texas, is a home care agency that has been serving the greater Tarrant County area since 2005. The agency is privately owned and locally operated, focusing on providing high-quality care and compassion to its patients. All Care offers a range of services including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide services.
Services & Support
The agency provides various professional services designed to assist patients in their homes. These services include skilled nursing care, which covers essential tasks such as wound care and monitoring vitals, as well as rehabilitation therapies like physical and occupational therapy. The aim is to support patients recovering from illnesses, injuries, or surgical procedures in the comfort of their own homes.
Care Approach & Staff
While some reviewers have expressed positive experiences with individual staff members, such as nurses providing attentive care, there are also reports of unprofessional behavior and communication issues among the staff. Families have noted that the quality of care can vary, particularly when there are changes in nursing personnel, which has led to dissatisfaction among some patients regarding continuity of care.
Who They Serve
All Care Professional Home Health serves a variety of patients, including those transitioning from hospital stays to home care. Reviews indicate that the agency caters to individuals requiring ongoing medical support, including veterans and those with chronic illnesses needing consistent monitoring.
Service Area
The agency operates primarily in the greater Tarrant County area, providing home health care services to residents in Arlington and surrounding communities.
Scheduling & Availability
Several reviews highlight issues with scheduling and communication, noting that some families experienced delays or lack of follow-up regarding appointments. There are instances where patients reported not being informed about changes in care or discharge dates, leading to frustration.
Insurance & Billing
Concerns about billing practices have been raised, with some families reporting confusion and dissatisfaction with the agency’s communication regarding insurance claims and payments. There are mentions of staff being unprepared to discuss billing details, which can add to the stress of managing care.
What Families Say
Feedback from families is mixed. While some have praised specific staff members for their care and professionalism, others have voiced significant concerns about the overall quality of service, communication breakdowns, and unprofessional conduct. Reviews indicate that while the agency has the potential to provide quality care, consistency and communication remain areas needing improvement.
Room for Improvement
Common themes in reviews include a need for better communication between staff and families, as well as improved consistency in the quality of care provided. Some families have expressed dissatisfaction with the responsiveness of the agency when issues arise, suggesting a need for more reliable support systems in place.
Summary
All Care Professional Home Health, Inc. offers a range of home health services in Arlington, Texas, with a focus on skilled nursing and therapy. While some families report positive experiences with individual caregivers, there are notable concerns regarding communication, scheduling, and professionalism. Families considering this agency may want to weigh these factors when making their decision.
