Overview
All At Home Healthcare, located in Jacksonville, Florida, is a family-owned and operated business with over three generations dedicated to caregiving. They provide a range of in-home care services tailored to meet the varying needs of families caring for elderly loved ones. Their offerings include companionship services, assistance with daily tasks, and skilled nursing care for those recovering from illness or injury.
Services & Support
All At Home Healthcare offers a comprehensive suite of services designed to support seniors in their homes. These services include personal companion care, respite care for families, and homemaker services such as cooking, cleaning, and laundry. Their focus is on delivering compassionate and personalized care that enhances the safety, comfort, and independence of seniors.
Care Approach & Staff
The caregivers at All At Home Healthcare are frequently described as compassionate and professional. Families have noted the quality of care provided by the staff, with many expressing gratitude for the dedication shown towards their loved ones. However, some reviews indicate challenges with communication and scheduling, suggesting that while the care itself is commendable, the administrative side may require improvement.
Who They Serve
All At Home Healthcare primarily serves seniors in Jacksonville and the surrounding areas. Their services cater to a wide range of needs, from companionship for those who may feel isolated to skilled nursing care for individuals recovering from medical procedures.
Service Area
The company provides in-home care services throughout Jacksonville, Duval County, and Northeast Florida, ensuring that families in these regions have access to the support they need for their elderly loved ones.
Scheduling & Availability
There have been mixed reviews regarding scheduling and availability. Some families reported difficulties in arranging care, with instances of unhelpful communication from the office staff. Additionally, concerns were raised about the consistency of caregivers, as families noted that the same caregiver was not always available for their loved ones.
What Families Say
Feedback from families highlights both positive and negative experiences. Many families commend the caring nature of the staff and the quality of care received, particularly for their mothers. However, some have expressed dissatisfaction with the administrative processes and the availability of caregivers, indicating that improvements could be made in these areas.
Room for Improvement
Several reviews suggest that All At Home Healthcare could enhance their service by improving communication and scheduling practices. Families have noted issues with unresponsive staff and inconsistent caregiver assignments, which could impact the overall experience for clients.
Summary
All At Home Healthcare provides a range of in-home care services aimed at supporting seniors in Jacksonville, Florida. While the quality of care and compassion shown by staff are frequently praised, families have noted challenges with scheduling and communication that may affect their overall experience. As a family-owned business with a long history in caregiving, they remain committed to meeting the diverse needs of families in their community.
