Overview
Affordable HomeCare, located in Farmington Hills, Michigan, has been providing non-medical hourly and stay-in home care services since 1989. Voted Michigan’s top home care agency in 2020, they specialize in helping clients maintain their independence in the comfort of their own homes. The agency prides itself on reliability, boasting coverage for 99.7% of all shifts, significantly higher than the industry average.
Services & Support
Affordable HomeCare offers a wide range of services tailored to meet the needs of elderly and ill individuals. Their offerings include assistance with daily living activities such as bathing, dressing, toileting, mobility, meal preparation, medication reminders, companionship, errands, and light housekeeping. This comprehensive approach aims to ensure that clients receive the support they need to remain comfortable and independent at home.
Care Approach & Staff
The caregivers at Affordable HomeCare are frequently described as professional, courteous, and attentive. Families have expressed appreciation for the compassionate care provided by the staff, who often go above and beyond in their duties. For instance, caregivers have been noted for their dedication, such as accompanying clients to doctor appointments and assisting with personal care routines. The agency’s commitment to personalized care plans has also been highlighted, ensuring that each client’s unique needs are addressed.
Who They Serve
Affordable HomeCare serves a diverse clientele, including elderly individuals and those recovering from illness or surgery. Many families have shared their positive experiences regarding the care provided to their loved ones, emphasizing the agency’s role in enabling clients to stay in their own homes rather than transitioning to assisted living facilities.
What Families Say
Families have consistently praised Affordable HomeCare for the quality of care their loved ones receive. Reviews highlight the professionalism and kindness of the caregivers, with many expressing gratitude for the support that has allowed their family members to heal comfortably at home. One family noted that the caregivers treated their loved ones with the same respect and care as if they were their own family. The agency has received numerous nominations for outstanding caregivers, indicating a strong appreciation from clients and their families.
Room for Improvement
While many families report positive experiences, there have been a few concerns regarding the fulfillment of promises made during the onboarding process. Some families indicated dissatisfaction with the level of service provided, suggesting that there may be inconsistencies in caregiver quality.
Summary
Overall, Affordable HomeCare stands out as a reliable option for families seeking home care services in Farmington Hills, Michigan. With a strong emphasis on compassionate care and a commitment to maintaining client independence, they have built a reputation for trustworthiness and quality service. Families have expressed their willingness to return to Affordable HomeCare for future needs, reflecting their overall satisfaction with the agency’s offerings.
