Overview
Affirmed Home Care, located in New York, New York, offers a compassionate, patient-centered approach to home health care. With over 40 years of healthcare experience, the agency provides a variety of services tailored to meet the needs of clients in the comfort of their own homes. Their offerings include private nursing care, home health aides, memory care, and more, ensuring that patients receive the support they need.
Services & Support
Affirmed Home Care provides a comprehensive range of home health care services. These include private nursing care, home health aides, memory care, live-in services, post-operative care, respite care, end-of-life care, and geriatric care management. The agency also offers specialized services such as infusion therapy and wound care, catering to clients with various medical needs.
Care Approach & Staff
The agency emphasizes a compassionate and client-centered approach to caregiving. Many families have noted the professionalism and warmth of the staff, highlighting their ability to engage with clients and address their needs effectively. The recruitment and orientation processes have also received positive feedback, with new staff members reporting a well-organized and informative experience. However, some reviews indicate concerns about the overall structure and professionalism within the organization, suggesting that experiences may vary significantly.
Who They Serve
Affirmed Home Care serves a diverse clientele, including elderly individuals requiring assistance with daily living activities and those needing specialized medical care. Families have shared experiences of their loved ones receiving attentive and respectful care, which is vital for maintaining dignity during challenging times.
Service Area
Affirmed Home Care operates in the Tri-State area, including New York, New Jersey, and Connecticut. This broad service area allows them to cater to a wide range of clients and their specific needs, providing support across various locations.
What Families Say
Feedback from families has been mixed. Many have praised the caring nature of the staff and their dedication to meeting the needs of clients. Positive experiences often highlight the warmth and professionalism of individual nurses and coordinators. Conversely, some families have expressed dissatisfaction with the reliability of service, noting instances of missed visits and concerns over the quality of care provided by some staff members. These contrasting experiences suggest that while many families find value in the agency’s services, others have faced significant challenges.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding reliability and professionalism. Some families reported issues with staff not showing up as scheduled, which caused distress and uncertainty. Additionally, concerns were raised about the handling of sensitive information and the overall structure of the organization. Addressing these issues could enhance the agency’s reputation and service quality.
Summary
Affirmed Home Care offers a range of home health care services in New York, New York, with a focus on compassionate, client-centered care. While many families have had positive experiences with the staff and the services provided, there are notable concerns regarding reliability and professionalism that the agency may need to address to ensure consistent quality of care.
