Overview
Advanced Care Life Services, located in Medford, Oregon, is a recognized in-home senior care agency specializing in a variety of services, including hospital-to-home transitions, hospice care, and respite support. With a large team of over 100 staff members, they are equipped to address a wide range of personal care needs, from hygiene and errands to housekeeping and meal preparation.
Services & Support
The agency provides short-term and long-term care options, as well as respite care, without requiring contracts. Their services are designed to support clients in maintaining their independence while receiving the necessary assistance. Advanced Care Life Services also offers RN case management to help clients navigate chronic illnesses and prevent crises.
Care Approach & Staff
The staff at Advanced Care Life Services are frequently described as friendly, professional, and compassionate. Caregivers are noted for their dedication and willingness to go above and beyond for their clients. The agency emphasizes a team-oriented approach, ensuring that both clients and caregivers feel valued and supported. Many caregivers express a strong sense of fulfillment in their roles, highlighting the positive work environment.
Who They Serve
Advanced Care Life Services caters primarily to seniors in need of in-home care. They accept Medicaid and VA clients, making their services accessible to a broader range of individuals. The agency is committed to meeting the unique needs of each client, ensuring personalized care that respects their dignity and preferences.
Service Area
The agency serves Medford and the surrounding areas, including Ashland, Rogue River, Grants Pass, Klamath Falls, and other towns in between. This extensive service area allows them to reach a diverse clientele throughout Southern Oregon.
What Families Say
Families have shared a variety of experiences with Advanced Care Life Services. Many express gratitude for the compassionate care provided by the staff, noting that caregivers often treat clients like family. However, some reviews indicate concerns regarding management and operational issues, suggesting that while individual caregivers may excel, there are areas within the company that require improvement.
Room for Improvement
Some families have reported challenges with the management of the agency, indicating that there may be inconsistencies in communication and organization. A few reviews mentioned specific incidents that raised concerns about oversight and caregiver practices. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Overall, Advanced Care Life Services in Medford, Oregon, is a well-regarded agency known for its compassionate caregivers and comprehensive in-home support. While there are positive testimonials highlighting the quality of care, some operational challenges have been noted. Families considering this agency may find a supportive environment for their loved ones, alongside an opportunity for improvement in management practices.
