Overview
Addus HomeCare, located in Kennewick, Washington, has been providing personal home care and support services for over 40 years. The agency is dedicated to offering high-quality, cost-effective care that enables clients to remain in their homes comfortably and confidently. Addus HomeCare emphasizes the importance of building relationships between caregivers and clients, ensuring that the needs of each individual are met.
Services & Support
The services offered by Addus HomeCare include in-home assistance with activities of daily living, in-home medical and skilled healthcare services, as well as comfort care for both patients and their families. Their approach focuses on providing great care while paying attention to the specific needs of each client.
Care Approach & Staff
Caregivers at Addus HomeCare are frequently described as compassionate and dedicated, with many reviewers expressing appreciation for the support they receive from the office staff. The team is noted for their kindness and professionalism, creating a welcoming environment for both caregivers and clients. However, there are mixed reviews regarding management, with some caregivers expressing concerns about communication and support from the office.
Who They Serve
Addus HomeCare serves a diverse range of clients who require in-home supportive services. The agency aims to provide personalized care that meets the unique needs of each individual, fostering an environment where clients can thrive at home.
What Families Say
Many families and caregivers share positive experiences regarding the supportive nature of the staff and the meaningful work environment. Caregivers appreciate the flexibility offered by Addus HomeCare, allowing them to balance their professional responsibilities with personal commitments. However, there are also criticisms regarding management and communication, with some reviews highlighting issues such as inconsistent support and delays in payment.
Room for Improvement
While many caregivers report positive experiences, there are recurring concerns about management and communication within the office. Some staff members have expressed dissatisfaction with the level of support they receive, indicating a need for improved management practices and clearer communication channels.
Summary
Addus HomeCare in Kennewick, Washington, is recognized for its commitment to providing quality in-home care and support services. The agency fosters a caring environment for both clients and caregivers, although there are areas where management and communication could be enhanced. Overall, Addus HomeCare remains a viable option for families seeking home health care solutions, with many caregivers valuing the meaningful connections they build with clients.
